Armenia - Reforms in Water Supply and Sanitation Sector


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Reforms in water supply and sanitation sectors

Focus Areas

Geographic Scope






Background and Significance

The Experience: Challenges and Solutions

Results and Impact

Restoring reliable potable water supply, a top priority for both the public and the GOAM, will require reorganization and restructuring of the water sector similar to that already achieved in the electricity sector. Restoring 24-hour safe drinking water supply will especially benefit the poor. Restructuring has already begun. To provide the foundation for improved water systems it is essential that water management and protection institutions be further strengthened. A combination of technical assistance, training, and donor coordination is being employed to implement potable water supply reforms

Lessons for Replication

In this section, make sure you describe the main results and how/why the "Solution" described in the previous chapter has solved the problems/issues/challenges.
What has been achieved? What are the changes?
What went as planned, what not?
Any insights / lessons learned for future activities?
Also focus on unintended consequences: Surprises, new challenges or new opportunities. Explain why the "path" had led to the results.

-> start your entry after the next sub-heading "Main Results"

Main Results

Lessons for Replication

Testimonies and Stakeholder Perceptions

Timeframe & Status



Armen Martirosyan, Portfolio Manager, Environmental Governance, UNDP Armenia 14 Adamyan St.,Yerevan, 375010, Armenia Tel.: +3741 566073+104 Fax: +3741 543811 E-mail:, URLs:,

Goal and Objectives

Goal or purpose of the project/intervention
For example: secure access to water by the poor? Water governance in irrigation? Private sector participation? National policy on water governance (revision of laws, localizing water governance, etc…)? Resolve conflicts? save water resources? etc..

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Write about what specific solution was used to tackle the Problem described above


  1. The setting (same as "Context"): the different institutional, legislative, social, economic and technical dimensions;
  2. Description of the solution: What approach was chosen? Main outcomes? What was the intended change? What change has eventually been achieved?
  3. Innovation: What is special about this solution/intervention? What makes it different from other approaches?

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Describe the main stakeholders
Who is implementing?
Who are the stakeholders?
What is the involvement of UNDP, if any?
And who were the project’s direct beneficiaries?

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Show the geographic and socio-economic context
What is the location of the experience?
Any important contextual details: in the countryside, in the city, in a protected area, coastal zone, wetland?
Who lives in this area? What socio-economic / ethnic factors are important?
What are the active groups (farmers, user groups, women…)?

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Mention the duration and time-related aspects
When was the project implemented?
What's the status/progress of the project/intervention?
Was the duration appropriate, too long, needed for such a project to evolve?
Does/did time-related factors have any specific influence/impact on the experience?

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Describe step by step how the project/intervention was set up/implemented

Try to address the following points:

  1. Specify the steps taken/necessary (if possible/relevant starting in reverse chronological order — the last activity first and then moving back to the initial first steps)
  2. Make sure to keep in mind the initial Issue/Problem and tie whatever activity to how well it responds to and/or solves the problem identified in the previous chapter
  3. Focus on the five Main themes of the HDR 2006 to show the linkages between field-based activities and analysis/policy
  4. Stress on innovation versus traditional approaches: Has traditional knowledge/patterns been applied/supported? How did they contribute to advancing the project/intervention? What sort of innovative steps were adopted instead? How well was this all received by beneficiaries; or was there resistance to change?
  5. Cooperation between the partners / stakeholders: How did it work?
  6. External factors/challenges: What influences from outside had an impact on the project/intervention? Were there any specific challenges to overcome?
  7. Finally: What did it cost? What was the Source of Funding: UNDP, donors, government, others?

Outlook (Conclusions and Next Steps)

In this last sub-section, give a short outlook about what else is expected in this project/intervention
Have the results and processes been institutionalized? How?
What has been / will be done to ensure that they are sustained beyond the timeframe of the project/intervention?
What further interventions would be necessary to tackle remaining/new issues?

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Interviewees and Key Contacts

List names and addresses (e-mail, postal) of all people interviewed or resource persons cited
Also indicate who could give further information


See also

External Resources


 Armenia Reforms in water supply and sanitation.doc

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