GoAL WaSH Tajikistan

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UNDP GoAL WaSH stands for UNDP's programme on Governance, Advocacy and Leadership for Water, Sanitation and Hygiene, an initiative to scale up water and sanitation services for the poor.


The GoAL WaSH Project in Tajikistan

Scope of the Project

The project “Support to effective regulatory framework and private sector involvement for drinking water supply and sanitation sector in Tajikistan” seeks to improve access to safe drinking water and sanitation by improving the sustainability of the water and sanitation sector. Given the sustainability problems within the sector, focusing on the delivery of physical infrastructure alone will not improve access to water and sanitation in the long-term. Instead the project uses a ‘Service Delivery’ approach that addresses the needs for institutional strengthening and enabling policy environment.

In doing so, the project will especially support the consumer groups at the grass-roots level to influence bottom-up approach in policy reform. Thus, UNDP will continue strengthening policy development and reform at the national level in the area of drinking water supply and sanitation management and governance in Tajikistan. UNDP will enable this through providing support to the government, through the Inter-Ministerial Coordination Group (IMCG) on drinking water supply and alongside the Network of Stakeholders in the development of legislative frameworks and institutional strengthening. Further to support the policy and governance initiatives at the national level, UNDP will extend to pilot model approach interventions at the district level bridging the policy and governance interventions at the rural setting.

The project is carried out using a human rights based approach to water governance. The objective is to raise public awareness in the identified target areas on the rights and responsibilities in water usage.

The Challenges Addressed

Tajikistan faces serious problems in meeting the MDGs, particularly in the rural areas, and there is very limited awareness, both at the local government level and among citizens, on the fundamental rights and responsibilities connected with water usage and supply. The vast majority of the population is unaware that they have a right to affordable and safe potable water. Even less well known are the redress mechanisms that can be used to obtain compensation when water access is denied.

Tajikistan is a small mountainous country, rich in fresh water sources. The challenges lie not in the availability of water resources, but in the lack of proper water management. According to the national document "Water Sector Strategy 2007 - 2020", only 52 percent of the population in the rural areas of Tajikistan, which account for 75 percent of the entire population, have access to drinking water. The rest of the population draws water from various sources (springs, wells with hand pumps, irrigation ditches, canals), which often do not meet the sanitary standards. This makes access to potable water one of the major development challenges in Tajikistan.

The Actions

The following activities are carried out within the project:

  • Conducting policy research and analysis, development of policy recommendations and plan of actions to support (a) development of effective regulatory framework and (b) de-monopolization and private sector involvement for the drinking WS&S sector;
  • Organization of two study tours for key policy makers to study effective institutional ar-rangements for policy, regulation and operational roles for drinking WS&S sector;
  • Support to realization of tariff policy guided by a balanced and participatory approach in drinking WS&S;
  • Support to implementation of developed mechanisms on good governance (transparency, accountability and participation) and tariff policy implementation in target districts;
  • Rehabilitation of one drinking water supply and sanitation system in target district where re-lated policy recommendations are to be piloted;
  • Advocacy campaign and awareness raising amongst national and local level duty-bearers on effective regulatory framework based on subsidiarity principles.
  • Enhancing and supporting implementation of disputes resolution mechanism for drinking water supply and sanitation service delivery;
  • Rendering legal services for the drinking water consumers (including pre-trial and court pro-tection with special focus on gender, vulnerable and marginalized groups);
  • Consumer voice and feedback mechanism supported in pilot district to improve information and accountability of water supply organizations;
  • Conducting trainings on water integrity, consumer rights protection and dispute resolution mechanisms for duty-bearers and rights holders in water supply and sanitation;

The activities of GoAL WaSH Programme in Tajikistan, for the period from 2013, are generally focused on two thematic areas:

(1) development and promotion of effective regulatory framework with focus on separation of roles, tariff policy improvement, de-monopolization and private sector involvement, and

(2) consumer rights protection mechanisms for drinking water supply and sanitation sector

The project target groups include duty-bearers (state authorities regulating WS&S sector both at local and national levels, state and non-state operators of the water supply and sanitation facilities) and right-holders (consumers of the WS&S services including general public, poor and marginalized groups, as well as formal and informal consumer groups and associations).

The Achievements

  • Lessons learned report produced on awareness raising and advocacy campaign conducted under project “GoAL WaSH/HRBA: Water Rights and Responsibilities Awareness Campaign”;
  • The draft guidelines on realization of the right to drinking water and sanitation (Raport of the Special Rapporteur, El Hadji Guisse) had been translated into local languages (Russian and Tajik) that is intended to assist government policymakers, international agencies and mem-ber of visil society active in the sector to implement the right to drinking WS&S;
  • Review of the tariff policy and regulatory framework conducted. That includes – review of legislation, responsibilities of regulatory institutions, methodologies and implementation of tariff schemes amongst key water supply organizations;
  • Draft Methodology for tariff setting for drinking WS&S sector developed and agreed with duty-bearers to be piloted before endorsement;
  • Draft Guidelines for improving good governance: transparency, accountability and partici-pation developed and agreed with duty-bearers to be piloted before endorsement;
  • Training of trainers on Water Integrity conducted for more than 30 representatives of duty-bearers, rights-holders, and international organizations implementing drinking WS&S pro-jects in Tajikistan. The trainings - consisting of three modules (a) water governance, (b) transparency and access to information, and (c) accountability - were conducted using avail-able training manuals developed by the UNDP Water Governance Facility at SIWI (WGF) in partnership with Cap-Net, WaterNet and Water Integrity Network (WIN). The training man-uals were than translated in to local languages (Russian and English) for further use by po-tential trainers;
  • A Handbook on consumer rights protection mechanisms for the drinking water sector in Ta-jikistan developed with some inputs based on Water Integrity trainings earlier conducted;
  • Two training modules on (a) consumer rights protection mechanisms and (b) strengthening relationships between suppliers and consumers (based on SIWI’s water integrity manual) developed and trainings conducted in three target districts of Rudaki, Muminobad, and Kanibadam

Links & Resources

  • UNDP Country Office Tajikistan website [1]
  • Tajikistan Water Sector Development Strategy [2]
  • Tajikistan Country Profile: Challenges and Opportunities, Tajikistan
  • GoAL WaSH Tajikistan Country Sector Assessment:


See also


GoAL WaSH Bosnia-Herzegovina

GoAL WaSH Cambodia

GoAL WaSH El Salvador

GoAL WaSH Kyrgyzstan

GoAL WaSH Laos

GoAL WaSH Liberia

GoAL WaSH Madagascar

GoAL WaSH Mongolia

GoAL WaSH Niger

GoAL WaSH Paraguay

GoAL WaSH Togo


For more information regarding GoAL WaSH in Tajikistan, please contact:

  • Mr. Shukhrat Igamberdyev

GoAL WaSH Project Manager, Water Cluster Coordinator, UNDP


  • Ms. Nargizakhon Usmanova

Programme Analyst, UNDP


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